RFQBenchmark · Tool shops and B2B manufacturers
How fast doesyour shop answeran RFQ?
Six figures about how quote requests are handled at your company. You see what they add up to straight away. Peer figures are published once at least 30 shops have answered, and only ever from real answers.
Your figures
From the RFQ arriving to the client hearing from a person, even if it's only questions.
From the RFQ arriving to the quote leaving, on a typical request.
Quotes that become orders.
What your figures add up to
- On average, 1.4 requests are waiting for a first reply at any moment.
- 5 requests a week need questions back before they can be quoted.
- 5 quotes a week go out with nobody following them up.
Worked out from your figures alone: requests a week × the hours each one waits, and the shares you gave.
Against other shops
Peer figures aren't published yet. They will be once at least 30 shops have answered, and they'll only ever come from real answers.
Want to talk the figures through?